Services: Support Services

FEATURES

• Life Cycle Support

• System Integration

• Custom/Project Engineering and Management

• Regulatory Agency Consulting

• Electrical Systems Upgrades

• Electrical System Troubleshooting

• Testing, Auditing, and Witnessing

• Measurement and Instrumentation

• Automation

• Secondary injection Testing

• Protection and Coordination Studies

AKA has over 20 years of experience with all types of power and control systems from every major vendor.

AKA mobilizes our field service resources to the location of the installation. All service activities performed are documented in a written report when complete, including any assigned tasks, resulting activities and recommendations.

Life Cycle Support

From engineering design and consulting to commissioning and field service, AKA stands with you. We are here to support the continued success of your installations.

Systems Intergration

AKA is a systems integrator that delivers innovative products, technically advanced services, quality documentation and world-class training. AKA has the skill to incorporate systems into your installation and educate personnel for a seamless transition and knowledgeable life cycle support.

Custom/Project Engineering and Management

AKA is your solution for qualified project engineers. Our experienced engineers can provide support to all phases of your project, including design reviews, installation supervision, integration and project management.

AKA has provided project management services for its own systems, as well as for other leading manufacturer’s products. AKA has experience working in all phases of the formal design process for electrical equipment; from requirement definition, through detailed design, production and installation. AKA understands the importance of reducing risk and cost through upstream innovation to resolve issues early in order to deliver project requirements on time and within budget.

Regulatory Agency Consulting
Navigating and interpreting the world of Marine Classification Society regulations can be complex, costly, and adds significant risk to your project. AKA has extensive experience achieving approvals from all major marine classification society. Whether it be design review and recommendations or full service class management, AKA is your partner in achieving marine and other regulatory approvals.

Electrical Systems Upgrades
AKA’s expertise with the integration of power and control systems from every major vendor allows us to knowledgeably upgrade your electrical systems, eliminating potentially costly interaction across multiple vendors.

Electrical System Troubleshooting
From complex to basic, unique or obsolete, your electrical system issues can be solved by an experienced AKA service team member. With experience in troubleshooting all types of power and control systems, AKA can analyze and solve issues on a system level.

Testing, Auditing and Witnessing

AKA offers multi-discipline expertise for customer acceptance test inspections and witnessing. We can provide licensed electricians and technicians, or electrical/mechanical engineers, depending on equipment complexity and customer needs.

AKA’s product knowledge includes:

• Switchboards;
• Transformers;
• Drives;
• Motors;
• Generators;
• Engines; and
• Control Systems.

Our experienced staff will attend the vendor’s customer acceptance tests on your behalf and provide a high level of reporting, communication, and confidence.

Measurement and Instrumentation
AKA offers qualified instrumentation technicians for your process and measurement needs. Services are available for system design or upgrade, installation and commissioning, or maintenance.

Secondary Injection Testing
Testing of trip units on protection devices ensures a high level of confidence and predictability should your electrical system ever experience a disturbance. When you have confidence in your protection, you have significantly reduced your risk.

Secondary injection testing injects simulated waveforms into the protection device and analyzes the response, then compares it to the expected response to validate the protection device. It should be carried out periodically according to the manufacturer’s recommendation, local or applicable regulations, or after any service to a circuit breaker.

Protection and Coordination Study
Contact AKA before you implement a new electrical distribution system design to ensure safe, efficient and economical operation. AKA has an extensive engineering tool set to carry out system analysis such as short circuit and coordination studies.